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Delivery Timelines:

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We deliver Monday - Friday, (9am to 6pm).


PLEASE NOTE: Orders received on Friday / Saturday / or Sunday will be dispatched the following Monday.

*OVERSEAS SERVICES: Delivery will be made between 3 - 14 working days. Delivery prices are dependant on weight of the parcel; delivery method, and destination. Please note that heavy parcels (in excess of 2kg), may incur additional charges. To help reduce these costs we may split your order into two or three parcels.
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Checking the progress of your delivery


Once your order has been placed, (to check the progress of your parcel), you will receive tracking details and a reference number from us (or our courier), via email. If you encounter any problems, or do not receive your order on time, please contact us directly on 0208 470 8751. Alternatively you can get instant access online, see 'Track Your Parcel'
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Commonly asked questions


Q. How can I guarantee recieving my order the next day?
A. Your order must be recieved before 12noon. You will also need to select the appropriate delivery service. If your order is not received on time please contact us immediately on 0208 470 8751 so that we can locate it for you.

Q. If I order online or over the phone on Friday will I receive my goods on Saturday?
A. Unfortunately no, as we do not curently offer a Saturday delivery service. For this reason all orders made on Friday will be despatched the following Monday.

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Problems with your delivery?

Problems with your delivery?

Please contact us on +44 020 8 470 8751 as soon as possible or email us here, or through our Chat Window - located at the bottom of your browser


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