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About Us
In choosing to view or order from this website, you understand and agree with the following:

GRAMMA'S products are not medicines, but 'Herbal Food Supplements' used to improve, manage and maintain optimum 'whole-body' health. Built on centuries of ancestral heritage, 'self-healing' knowledge and traditional practices, which is based on the ancient holistic principle that 'Natural Foods are meant to Feed & Heal'.

GRAMMA'S embraces the fundamental DIVINE LAWS of Life & Nature as bestowed by the Universal Creator (i.e. 'Supreme Law' - which is superior to all man-made laws);

GRAMMA'S intention is to impart the truth about its products, benefits and health information; and not to mislead, act irresponsibly or exploit the vulnerable.

To order GRAMMA'S products or gain access to 'all' of the information on this website, you agree to complete and return GRAMMA'S Declaration Form ('The Declaration of Truth') and set up a free account.

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GRAMMA'S are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
GRAMMA'S
P.O.Box 218
London,
E6 6BG
United Kingdom

Phone: (+44) 020 8 470 8751

Making A Purchase
Before you can purchase GRAMMA'S products you will need to complete and return a Declaration Form ('Declaration of Truth').

From then on, making a purchase could not be easier. Just browse our store, and add any item(s) that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. However we will take payment for items on pre-order. You may send your credit card information via phone or fax.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in case a mistake has been made in pricing; we have inadvertently under-priced goods or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to make you aware of these changes.


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'DECLARATION OF TRUTH'
'a LAWFUL Mutual Agreement'

By Dounne:Alexander (founder)


By signing this Declaration, it creates 'a LAWFUL Mutual Agreement' between US (meaning You 'the Customer' & the founder 'Dounne:Alexander'); to supply you with GRAMMA'S products now and in the foreseeable future. Thereby, allowing you to fully exercise your 'Inalienable Sovereign Rights'.

I wish to make it clear that unlike harmful 'man-made' synthetic medications, synthetic supplements & synthetic or genetically engineered (GM) foods; I follow the fundamental 'DIVINE LAWS of Life & Nature' as handed down by 'the Universal Creator'... to consciously DO NO HARM or INJURY to any of our universal family (including animals and the environment). Therefore, IF...

(1). You believe that the Divine Creator in His/Her wisdom, purposely infused healing properties into plants and other natural materials to restore, enhance and maintain 'good health' throughout your life.

(2). You believe in the freedom-to-choose & the right-to-decide what you wish to eat, drink or medicate for yourself as an individual and for those in your personal care (i.e. Inalienable Sovereign Rights or Right of Autonomy & Free Will Choice ).

(3). You wish to learn about the Creator's gifts & blessings and how to heal yourself naturally (i.e. exercise Inalienable Sovereign Rights or Right of Autonomy & Free Will Choice).

(4). You are willing to take personal control and full responsibility for your own body, health & life, based on informed personal choice and consent (i.e. Inalienable Sovereign Rights or Right of Autonomy & Free Will Choice).

(5). You do not believe in a Divine Creative Source (i.e. GOD), but do believe that you have the right-to-choose what is best for your own life, health and wellbeing (i.e. Inalienable Sovereign Rights or Right of Autonomy & Free Will Choice).

Then, I and (GRAMMA'S staff members) are happy to share our knowledge and supply products to meet your
personal healthcare needs. I have deliberately stepped out of the 'deceptive & manipulative commercial arena', in order to embrace and serve our universal family as the Creator intended... not only to enhance your quality of life, but also enable you to become the 'true Sovereign Master' of your own life and destiny. Therefore, the only LAWS we are bound by are 'The Divine Laws of Life & Nature... based on conscious 'LOVE & TRUTH', which we believe are superior to all man-made laws.

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DECLARATION OF TRUTH
'Lawful Mutual Agreement'
(based on NATURAL LAW; the Divine Laws of Life & Nature).

Digital version:

If you wish to purchase GRAMMA 'S products, please accept the Terms and Conditions upon placing your order.

IMPORTANT : By accepting our Terms and Conditions you are also consenting to the 'Declaration Of Truth'.

In doing so you agree to the following -

I confirm that I have read all of the above and understand that signing the digital or hard copy version of the 'Declaration of Truth', gives me the right to exercise my Inalienable Sovereign Rights, to take full control and responsibility for my life, healthcare needs and choices.

I agree that the personal details provided in my 'first' order will form part of the digital version of the Declaration of Truth, so that it can be processed.

* IF YOU OR YOUR PET HAVE a serious health concern -
I agree to provide a signed letter confirming the condition from my DOCTOR, HEALTH PRACTITIONER, HOSPITAL or VET, (on headed paper) within 14 working days of placing my 'first' order. And agree to provide the original.

I agree to COMPLETE, SIGN and RETURN pages 7 & 8 of the original hard copy version of DECLARATION FORM ('Declaration of Truth') within 14 days of receiving my 'first' order, using the stamped addressed envelope, which will be enclosed. I understand that failure to do so, will result in my account being temporarily disabled until the hard copy is received. The hard copy can be returned via email, fax or by post.

I agree with the terms of the above 'DECLARATION OF TRUTH' and wish to order GRAMMA'S products now and in the foreseeable future… and can stop whenever I choose.


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Shipping And Handling
PLEASE NOTE: Alongside delivery, a Packaging & Handling charge will be added to your order.

UNITED KINGDOM:
Weights (KG) Parcel Quantities Price

2nd Class 'not' signed :
*Royal Mail 2nd Class - delivery aim 3 working days.

.101 1 £2.95
.200 1 £2.95
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[ SIGNED FOR / 'TRACKED' ]

2nd Class signed for:
*Royal Mail Signed For® 2nd Class - delivery aim, 3 working days.

.101 1 £3.95
2kg 1 £3.95
2.4 1 £6.00
5. 1 £6.00
10 1 £8.50
15 1 £11.50
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1st Class signed for:
*Royal Mail Signed For® 1st Class - delivery aim, 1 working day.

.500 1 £4.35
1kg 1 £4.95
1.1 1 £6.50
2 1 £6.50
2.4 1 £6.50
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[ GUARANTEED SERVICES ]: (Royal Mail, Parcelforce)

Royal Mail *Special Delivery Guaranteed by 1pm

.500 1 £7.25
1 1 £8.55
2 1 £11.00
2.4 1 £11.00
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Parcel Force: *Guaranteed delivery within 24 hours

2.01 1 £16.49
5 1 £17.48
10 1 £20.90
15 1 £27.64
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Parcel Force: *Guaranteed delivery within 48 hours

2.01 1 £12.98
5 1 £12.98
10 1 £16.40
15 1 £23.14

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CHANNEL ISLANDS:
*1st Class signed for:
Royal Mail Signed For® 1st Class - deliver aim 1 working day.

Weights (KG) Parcel Quantities Price
500 1 £4.40
1kg 1 £4.40
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1.2 1 £6.50
2 1 £6.50
5 1 £16.85
10kg 1 £22.90
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Royal Mail *Special Delivery Guaranteed by 1pm

Weights (KG) Parcel Quantities Price
500 1 £8.55
1kg 1 £8.55
2.kg 1 £11.00
5kg 1 £26.60
10kg 1 £26.60

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2nd Class signed for:
Royal Mail Signed For® 2nd Class - deliver aim 3 working days.

Weights (KG) Parcel Quantities Price
500 1 £3.90
1kg 1 £3.90
2.kg 1 £3.90
5kg 1 £14.75
10kg 1 £21.25
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REPUBLIC OF IRELAND:
*Royal Mail International Tracked - 3 to 5 working days delivery aim.

Weights (KG) Parcel Quantities Price
500 1 £12:18
600 1 £13.62
700 1 £13.62
800 1 £15.00
............................................................................................................................................................................
1.2 1 £16.32
2 1 £19.92
3.6 2 £36.24
4.8 2 £39.84
6 3 £56.16
7.2 3 £59.76
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[ 'Not Tracked' ]:
*Royal Mail International 3 to 5 working days delivery aim.

Weights (KG) Parcel Quantities Price
500 1 £8.05
600 1 £10.70

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EUROPE:

Europe: (Belgium, Netherlands, Luxembourg)
*Royal Mail International Tracked -3 to 5 working days delivery aim

Weights (KG) Parcel Quantities Price
1.2 1 £16.32
2 1 £19.92
3.6 2 £36.24
4.8 2 £39.84
6 3 £56.16
7.2 3 £59.76
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Europe: France, Germany, Denmark
*Royal Mail International Tracked - 3 to 5 working days delivery aim

Weights (KG) Parcel Quantities Price
1.2 1 £16.32
2 1 £19.92
3.6 2 £36.24
4.8 2 £39.84
6 3 £56.16
7.2 3 £59.76
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Europe: Italy, Spain, Portugal, Greece
*Royal Mail International Tracked - 3 to 5 working days delivery aim

Weights (KG) Parcel Quantities Price
1.2 1 £16.32
2 1 £19.92
3.6 2 £36.24
4.8 2 £39.84
6 3 £56.16
7.2 3 £59.76


Europe: Latvia, Hungary, Malta, Monaco, Poland, Sweden, Finland.
*Royal Mail International Tracked - 3 to 5 working days delivery aim.

Weights (KG) Parcel Quantities Price
1.2 1 £16.62
2 1 £19.92
3.6 2 £36.24
4.8 2 £39.84
6 3 £56.16
7.2 3 £59.76
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REST OF EUROPE:
*Royal Mail International Tracked & Signed - 3 to 5 working days delivery aim.

(includes Estonia, Belarus, Albania, Armenia, Bosnia-Herzegovina, Czech Republic, Georgia, Hungary, Liechtenstein, Macedonia (FYROM), Moldova, Norway, Romania, Russia, San Marino, Switzerland,
Turkey, Ukraine, Vatican City State).

Weights (KG) Parcel Quantities Price
1.2 1 £13.60
2 1 £16.60
3.6 2 30.20
4.8 2 33.20
6 3 46.80
7.2 3 49.80

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USA, CANADA
*Royal Mail International Tracked - 5 to 7 working days delivery aim

Weights (KG) Parcel Quantities Price
500 £12.50
600 £14.90
800 £17.30
1kg £17.30
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1.2 1 £18.60
2 1 £22.45
3.6 2 £41.05
4.8 2 £44.90
6 3 £63.50
7.2 3 £67.35
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[ 'Not Tracked']:
*Royal Mail International Standard -5 to 7 working days delivery aim.

Weights (KG) Parcel Quantities Price
500 1 £8.05
600 1 £10.70
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AUSTRALIA, JAPAN, SINAGPORE:
*Royal Mail International Tracked - 5 to 7 working days delivery aim

Weights (KG) Parcel Quantities Price
1.2 1 £19.70
2 1 £24.35
3.6 2 £44.05
4.8 2 £48.70
6 3 £68.80
7.2 3 £73.05
_______________________________________________________________________________________

[ 'Not Tracked'] :
*Royal Mail International Standard - 5 to 7 working days delivery aim

Weights (KG) Parcel Quantities Price
500 1 £8.05
600 1 £10.70
700 1 £11.40
800 1 £14.05
900 1 £14.05




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RECIEVING YOUR PARCELS.

Upon delivery, UK customers will typically receive '1' parcel, unless the weight exceeds 10-15kg, then '2' (or more) parcels will be received.

Overseas customers may receive more than '1' parcel if the weight exceeds 2kg. On completing your order, you will be notified of the parcel quantities expected upon delivery. Please see comprehensive example below based on our Ready-Made Herbal Teas.


Bottle(s) Weights (KG) Parcel Quantities
1. 1.2 1
2. 2 1
3. 3.6 2
4. 4.8 2
5. 6 3
6. 7.2 3


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Delivery Schedule
Where possible we will ship orders out the same day they are received. Depending on your location and shipping method specified by you, we will strive to send your order to you as follows :

UNITED KINGDOM

Royal Mail
1st Class Service - (Signed for : 1-2 working day)
2nd Class Service - (Signed: (3-5 working days)
2nd Class Service - (Unsigned: (3-5 working days)
2nd Class Service (Courier signed : 3-5 working days)

Guaranteed Services:
Royal Mail Special Delivery (Guaranteed Next Day Service 'with tracking' By 1pm)
Parcelforce 24 (Guaranteed 24 hours 'with tracking' )
Parcelforce 48 (Guaranteed 48 hours 'with tracking' )

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EUROPE & SOUTHERN IRELAND
Royal Mail International Tracked : (Air Mail . 3--5 working days).

USA & CANADA
Royal Mail International Tracked : (Air Mail . 3--5 working days).

REST OF THE WORLD
Royal Mail International Tracked : (Air Mail . 5--7 working days).

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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All Gramma's orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on UNITED KINGDOM (0208 470 8751) *INTERNATIONAL (+44 0208 470 8751) or email us using the contact us link on the store page, or write to us at GRAMMA'S, P.O. Box 218, East Ham, London E6 6BG, UNITED KINGDOM
Privacy Policy GRAMMA'S do not disclose customers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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