Online Catalogue
 
HomeSite MapTerms & CondsStore TopContact UsLogin

Delivery Details

Delivery Details




We use the following services to deliver parcels safely to your door step.

DELIVERY : UNITED KINGDOM

ROYAL MAIL
-
(for lighter parcels)
TIME OF DELIVERY : 1 to 2 Working days (1st Class Mail)


CITY LINK & DHL COURIERS -

(for heavier parcels).

TIME OF DELIVERY : 1 to 2 Working days.

Important note:
Please ensure that someone is available to receive the parcel(s) from your home address OR supply us with an alternative address (e.g. relative, neighbour, workplace), so someone can collect on your behalf OR simply leave special instructions for parcel to be kept safe (i.e with a neighbour or leave on front the front porch etc), We have included an alternative address section on the online form - (please check the box under Select Shipping Destination to add alternative address details . ***please note: Our Couriers will charge an extra £15.00 for none deliveries, after their 2nd attempt.


............................................................................................................................................

DELIVERY : EUROPE AND OVERSEAS

AIR MAIL -
(for small parcels for Overseas customers)
TIME OF DELIVERY : 5 to 14 Working days.




.............................................................................................................................................

Common Delivery Queries




Q. How can I guarantee recieving my order the next day?
A. All orders made before 2pm will be recieved the next day. If this does not happen, please contact us immediately on 0208 470 8751 so we can track your order.


Q. If I order online or over the phone on Friday will I receive my goods on Saturday?
A. Unfortunately no, as we do not curently offer a saturday delivery service. Therefore, all orders made on Friday will be despatched the following Monday.



.............................................................................................................................................

Late Deliveries



For late deliveries please contact us as soon as you can on :

Tel no. +44 0208 470 8751 OR
Email. orders@grammasintl.com.


Online/Telephone Customers:
(Please contact us, if your goods have not arrived on the scheduled day of delivery).

Mail Order Customers:
(Please contact us if your goods have been delayed by more than one week).


.............................................................................................................................................